About Us
Ascent has recently been acquired by Acuity Analytics. This is both a significant milestone for us and a tremendous opportunity for you.

Acuity Analytics is a business with a strong global reputation, an impressive client base, and ambitious growth plans. We deliver deep insights and domain-led digital transformation to high-growth and heavily regulated organisations. To our customers, we bring a partnership that provides the talent, technology, and capability to enhance performance and operational efficiency.

About the Role

We're looking for a Senior Consultant / Principal Architect – AIOps & Observability to help drive the next generation of intelligent operations across a major enterprise platform. This is a hands-on, high-influence role split across two exciting initiatives: rolling out Microsoft Azure's SRE Agent and AIOps capabilities, and levelling up observability and cost efficiency through Datadog.

You'll work as a trusted architect and advisor to product and platform teams, helping them adopt modern SRE and observability practices — not from the sidelines, but directly in the trenches with engineers, product owners, and ops teams.

What You'll Do

Phase 1 – AIOps & SRE Agent Adoption

• Lead a pilot of Azure SRE Agent and AIOps capabilities across selected product teams
• Drive PoCs and guide teams through the architecture decisions and operational changes that come with adoption
• Help automate incident management, root cause analysis, runbooks, and knowledge discovery
• Push down MTTD, MTTA, and MTTR, and drive SRE best practices across the board

Phase 2 – Observability, Datadog & FinOps

• Act as the go-to Datadog expert, shaping observability strategy and standards enterprise-wide
• Help teams implement metrics, logging, tracing, APM, and synthetic monitoring
• Run workshops and coaching sessions, including on Datadog's newer AI-driven features
• Build dashboards, scorecards, and cost-visibility tools — identifying savings and helping teams balance coverage with cost

What You'll Bring

• 10+ years in Software Engineering, DevOps, SRE, Platform Engineering, Observability, or Enterprise Architecture
• Strong hands-on experience with Microsoft Azure (preferred) or AWS