Join our Platform & Production Reliability team and help ensure the reliability, performance, and availability of our mission-critical trading systems. As an Application Site Reliability Engineer (SRE), you will own the day-to-day reliability of our .NET/C# services running on Windows, starting with our in-house liquidity bridge that connects MetaTrader trading servers to external liquidity providers. Over time, you will expand your impact across related trading and back-office services.

This is a hands-on role for an engineer who enjoys solving production challenges, improving observability, automating operations, and building resilient systems where uptime directly impacts customer experience.

Position Details

TeamPlatform & Production Reliability

LocationRemote (Americas, LatAm preferred)

Working HoursAmericas time zones (UTC-3 to UTC-8)

On-callRotation aligned with the London trading day

Employment TypeFull-time, Permanent

Experience LevelMid-Level (3–5 years)

Technology Stack.NET/C#, Windows Server, AWS, Aurora PostgreSQL, Prometheus, Grafana, Terraform

About the Role

Our trading platform powers every customer interaction, making reliability a first-class product concern. You will be responsible for maintaining and improving the operational reliability of our .NET/C# services on Windows, ensuring they remain highly available, observable, and resilient.

You'll collaborate closely with software engineers to improve monitoring, deployment safety, automation, fault isolation, and incident response, while driving continuous improvements in platform reliability and operational excellence.

What You'll Do

• Participate in the on-call rotation for production trading systems and lead incident response during service disruptions.
• Investigate production incidents, perform root cause analysis, and implement preventive actions to eliminate recurring issues.
• Build and maintain Grafana dashboards, Prometheus alerts, and operational health views across applications, infrastructure, and databases.
• Instrument .NET services to improve telemetry, metrics, logging, and visibility into service health and customer impact.
• Define, implement, and monitor Service Level Indicators (SLIs), Service Level Objectives (SLOs), and error budgets.
• Troubleshoot issues across:
  • .NET/C# applications
  • Windows Server
  • Aurora PostgreSQL databases
  • AWS infrastructure