Job Title: Team Lead – US Skilled Nursing Facility (SNF) Medical Billing
Location: United States (Remote)
Team: Offshore billing team (South Africa-based)

Overview
We're looking for an experienced SNF Medical Billing Team Lead based in the United States to oversee and guide a high-performing offshore billing team. This is a hands-on leadership role for someone who deeply understands the complexity of Skilled Nursing Facility billing and can confidently manage both operations and people.

SNF billing is highly specialized and detail-intensive. This role requires someone who has worked specifically within the SNF space and understands its nuances, workflows, and regulatory requirements.

Key Responsibilities

• Lead, manage, and mentor an offshore medical billing team
• Oversee end-to-end SNF billing processes, including claims submission, payment posting, and AR follow-ups
• Act as the subject matter expert on SNF billing, ensuring accuracy and compliance
• Troubleshoot complex billing issues and resolve escalations
• Ensure adherence to US payer requirements, Medicare, Medicaid, and private insurance guidelines
• Implement best practices, process improvements, and quality controls
• Collaborate with internal stakeholders to optimize billing performance and reporting
• Monitor KPIs, productivity, and team performance

Requirements

• Must be based in the United States
• Proven experience in Skilled Nursing Facility (SNF) billing (non-negotiable)
• Strong understanding of US medical billing regulations, especially within SNF
• Experience leading or mentoring a team (preferred)
• Deep knowledge of claims, denials, reimbursements, and AR management
• Strong problem-solving skills and attention to detail
• Comfortable working with remote/offshore teams
• Experience with billing systems and EHR platforms

What We're Looking For
This is not a general medical billing role. SNF billing is significantly more complex than other billing environments, and we need someone who has operated at that level. The ideal candidate brings both technical expertise and leadership capability, with the ability to guide a team through a highly nuanced billing landscape.