Description

We’re a remote-first, early-stage, product-led startup backed by top-tier VCs. Our passionate, high-performing team is scaling rapidly, and every member joined after excelling at leading tech companies. You’ll be joining at an inflection point — right as we transition from early traction to global growth.

MetalBear is looking for an exceptional versatile technologist to join as our Solutions Engineer in the APAC region. This is a rare opportunity to design, build, and lead a customer-facing function from the ground up — shaping our go-to-market strategy, driving technical success for customers, and defining what world-class customer experience looks like for developers using mirrord.

As MetalBear’s APAC Solutions Engineer, you will own the entire customer journey — from first touch to long-term success. You’ll lead technical evaluations, Proof-of-Concepts (POCs), and production deployments, while building deep relationships with customers and feeding real-world insights back into our product roadmap.

This is a high-impact, high-growth role with massive opportunity to shape our customer experience strategy and accelerate your career trajectory.

🚀 What You’ll Do

• Own end-to-end technical engagement — run demos, guide Proof-of-Concepts (POCs), advise on architecture, and support smooth deployments.
• Lead onboarding & long-term success — ensure customers adopt mirrord effectively and realize continuous value.
• Act as a trusted advisor — deeply understand customer needs, troubleshoot technical issues, and provide best practices for cloud-native environments.
• Partner cross-functionally — work closely with Sales, Product, and Engineering to shape our offering and influence roadmap priorities.
• Build from zero to one — create scalable playbooks, documentation, and processes to support rapid growth across the region.
• Be the Voice of the Customer — relay insights and feedback to help us iterate fast and keep developers delighted.