This is a new role on the Engineering team, created to own the API layer end-to-end.. You'll sit at the intersection of Sales, Implementation, and Support: brought in early on API and web app deals to scope feasibility, owning SOW review for API/web app implementation scope, and serving as the go-to API expert for Support when tickets need deeper technical context. API customers are among our highest-retention, lowest-support-load accounts, and this role exists to protect and grow that.

You're a technical, client-facing professional who's comfortable being the person in the room translating between a customer's integration needs and what our platform can actually do. You don't need to be a deep backend engineer — what matters is that you can read and reason about an API, scope an implementation honestly, and communicate clearly and confidently with clients throughout a sales or implementation cycle. You're a self-starter: this role isn't fully defined yet, and you'll help shape it as you go.