New Business and Client Development

• Work closely with business development and client partnership colleagues to qualify opportunities, develop proposals, and position Amplity Learn as a differentiated partner.
• Serve as a senior client-facing thought partner in strategic pursuits, solution design sessions, and high-value account expansion opportunities.
• Develop clear value propositions, case studies, packaged offerings, and sales enablement tools that allow the business development team to sell Learn solutions with greater consistency and speed.
• Identify opportunities to integrate Learn with Amplity’s medical, commercial, market access, communications, and intel capabilities to deliver broader client value.
• Build and maintain strong relationships with key clients and industry stakeholders.

Innovation and Portfolio Management

• Operationalize and refine Learn’s core product portfolio, increasing focus on scalable, digital solutions, AI-enabled learning products, microlearning, and repeatable delivery models.
• Implement market-relevant, repeatable, and differentiated offerings that move beyond traditional classroom or facilitator-led training and create scalable digital revenue streams.
• Bring innovation into learning design and delivery by piloting, implementing, and scaling approaches such as AI-powered role play, virtual coaching, and technology-enabled reinforcement.
• Evaluate, select, partner with, or build digital platforms and tools that enhance client delivery, improve learner engagement, accelerate content development, and create measurable performance outcomes.
• Apply a practical point of view on generative AI, learning technology, compliance considerations, and emerging technologies to improve delivery quality, speed, scalability, and client outcomes.
• Establish methods to measure learning effectiveness, client outcomes, and program ROI.

Client Delivery, Operations, and Quality

• Ensure consistent, high-quality delivery across all Learn programs, from solution design and project launch through implementation, facilitation, measurement, and client follow-up.
• Strengthen operating rhythms, role clarity, delivery standards, project governance, and handoff protocols across the Learn team and cross-functional partners.
• Balance client delivery demands with capacity planning, profitability expectations, resource utilization, contractor management, and quality standards.
• Identify and remove operational bottlenecks that limit scalability, speed, or margin performance.
• Create a disciplined approach to client success, including clear expectations, regular communication, issue resolution, scope management, and post-program evaluation.

Team Leadership and Organizational Capability

• Lead and develop a high-performing team with clear accountability across solution execution, digital learning design, AI-enabled product delivery, facilitation, learning technology, project management, client delivery, and operations.
• Develop subject matter expertise depth across medical, commercial, leadership, digital learning, AI-enabled coaching, analytics, technology-enabled delivery, and client delivery capabilities.
• Create a culture of commercial orientation, client service, operational ownership, innovation, accountability, and collaboration.
• Partner across Amplity to ensure the Learn team can support integrated opportunities and contribute to the broader One Amplity strategy.
• Make thoughtful decisions about organizational structure, staffing, contractor utilization, team development, and succession planning.

Qualifications

• 10+ years of progressive leadership experience in learning solutions, medical affairs training, commercial training, digital learning, AI-enabled learning products, life sciences consulting, or a related field.
• Demonstrated experience owning or significantly influencing revenue, margin, operational performance, budgets, forecasting, and business planning.
• Strong understanding of pharmaceutical, biotechnology, medical affairs, commercial, and/or life sciences operating environments.
• Proven track record developing, selling, scaling, or delivering client-facing learning, training, coaching, consulting, or capability-building solutions.
• Demonstrated fluency in digital learning ecosystems, AI-enabled learning tools, learning management platforms, learner analytics, content authoring tools, virtual coaching, simulations, and scalable technology-enabled delivery models.
• Experience partnering with sales or business development teams to support proposal development, client presentations, and account expansion.
• Ability to balance business oversight with being a hands-on driver who can turn priorities into results in a growing business.
• Strong leadership presence, client-facing communication skills, financial acumen, and ability to influence senior stakeholders.
• Experience leading distributed teams, managing contractors or external facilitators, and scaling delivery models preferred.
• Bachelor’s degree required; advanced degree in business, life sciences, education, organizational development, or a related field preferred.

Leadership Competencies

• Business Ownership: Translates direction into clear priorities, operating plans, and measurable results.
• Stakeholder Influence: Builds trusted relationships and translates client challenges into compelling solutions.
• Operational Ownership: Creates clarity, discipline, accountability, and scalable ways of working.
• Future Focus: Brings forward new approaches in AI-enabled learning, adaptive learning, content automation, etc.
• People Leadership: Builds capability, develops talent, and creates an environment where teams can perform and grow.
• Change Management: Builds alignment, communicates the “why”, anticipates resistance, and ensures changes are understood, adopted and sustained across the team and with key stakeholders.

About Us

Amplity powers biopharma innovation through expert-led teams that deliver. Whether you knew us in the 80’s as Physician Detailing Inc., or in the 00’s as part of Publicis Health , the companies that came together in 2019 to form Amplity have delivered contract medical, commercial + communications excellence for 40+ years.

Our people-driven, tech-enabled DNA fuels everything we do. Our professionals understand the pharmaceutical industry from the inside out. With a deep grasp on product lifecycles, marketing hurdles, operational nuances + the complex needs of providers and patients, we help our clients launch products + operate smoothly with precision — across all business shapes, sizes + specialties.

We are on a mission to improve patient outcomes through executional excellence — enabling our partners in pharma to thrive in turn. At Amplity, we are allies in excellence. And we do it quicker, better, nicer than anyone else.

Our Diversity Policy

We encourage and support equal employment opportunities for all associates and applicants for employment without regard to sex, race, color, religion, national origin, age, disability, marital status, sexual orientation or veteran status. Employment decisions are evaluated on the basis of an individual's skills, knowledge, abilities, job performance and other qualifications. In addition, Amplity Health maintains policies and procedures designed to comply with applicable federal, state and local laws governing non-discrimination in employment in every location in which Amplity Health has facilities.

Originally posted on Himalayas