What Success Looks Like

By 6–12 months in this role, you will have:

• Delivered product enhancements that measurably increased customer adoption of the Atlas AI Agents Platform.
• Became a trusted resource for technical problem-solving, unblocking teammates and improving delivery speed across the team.
• Strengthened the team's ability to deliver predictably on cutting-edge technology, giving the business confidence to plan ahead.
• Built strong working relationships across engineering, product, and design that improve collaboration and decision-making.
• Consistently raised the team's bar for quality and ownership, not just met the existing one.

What We're Looking For:

• 4 - 7 years of professional software engineering experience.
• At least 3 years building scale applications using Python and modern JavaScript frameworks (preferably ReactJs).
• 1 - 2 years building AI Agents / working with LLMs, with a genuine engineering mindset, not just prompt-engineering.
• Bachelor’s Degree in Computer Science or equivalent professional experience.
• Proven experience as a full stack engineer, owning features from initial design through deployment and ongoing maintenance.
• Strong understanding of best practices for the full software development lifecycle, system design, including coding standards, code reviews, version control, build processes, testing, and operations.
• Comfortable working with autonomy while thriving in a highly collaborative, cross-functional team environment.
• Excellent communication skills and ability to work effectively with engineers, product managers, and designers.

Why You’ll Love It Here:

Gainsight is a place where innovation is shaped through collaboration, curiosity, and a shared focus on solving real-world problems. With a growing suite of products across customer success, product experience, community, education, and AI-powered relationship intelligence, we continue to evolve with the needs of our customers. When people with diverse strengths, a strong sense of community, and true passion for our mission come together, they drive greater impact and create lasting value. What underpins it all is a culture that offers the stability, trust, and support that people need - not just to do the job, but to show up as themselves and feel connected to the work they do. Gainsters love working here for several reasons. Here are a few:

Our Compensation and Benefits: At Gainsight, we believe great work happens when teammates feel fully supported.

• We offer a comprehensive benefits package including full health coverage (including OPD), wellness and mental health resources, flexible remote work options, and childcare assistance. You'll also enjoy dedicated Recharge Holidays - one long weekend each quarter to relax and reset.

Our Core Values: We are guided by our values and our mission to be living proof you can win in business while being Human-First. Learn morehere.

Our Growth Opportunities: From mentoring to career development opportunities, we’re passionate about helping our teammates learn, grow, and thrive.

Our Parody Videos: No explanation needed. Just watch themhere!

If this sounds like the right role for you, we’d love to hear from you.

Additional Information:

We’re committed to creating an inclusive, fair, and transparent hiring process. As an equal opportunity employer, we celebrate diversity and are committed to creating a welcoming experience for all candidates.

If you require accommodations or have questions about how your personal data will be used during the hiring process, please contact recruiting@gainsight.com.

If you’re applying for a role through an Employer of Record (EOR) or contractor arrangement, please note that employment terms and benefits are managed by the EOR or may not apply to non-EOR contractors.