📋 Description

• Own IT systems and integrations behind employee lifecycle.
• Design ITSM platform with AI capabilities and workflows.
• Automate provisioning, onboarding, offboarding with IaC.
• Apply SRE practices: monitoring, reliability targets, audits.
• Build knowledge base and self-service experiences for AI deflection.
• Collaborate with Security, People, Finance, End User Services.

🎯 Requirements

• Broad systems engineering expertise across platforms.
• Infrastructure-as-code experience (Terraform or similar).
• Experience with AWS, GCP, Azure; cloud workloads.
• Experience with ITSM/workflow tooling and integrations.
• Strong scripting (Python/JavaScript) and REST APIs.
• AI-enabled service capabilities familiarity.

🎁 Benefits

• Health, finances, and well-being benefits.
• Flexible Paid Time Off and growth opportunities.
• Equity and 401(k) options available.