Manage new technology

1. Provide active feedback on required software development and problems as reported by customers and self.
2. Keep track of key technologies in the QI & AI/ML domain.
3. Liaise between Customers and Product Development to align software requests into product development targets.

Business

1. Active participation in developing technical strategy alongside the Regional Technical Manager.
2. Support sales activities to help identify new opportunities for the region.
3. Support development of proper sales presentations, software demonstrations and software evaluations to drive software & professional services sakes.
4. Collaborate in designing annual regional external (customer-facing) training program.

Skills & Competencies:

1. Technical Proficiency – Ability to quickly learn and support complex geoscience software tools.
2. Customer Service Orientation – Skilled in building rapport with clients and addressing their needs effectively.
3. Communication – Excellent verbal and written communication skills, including the ability to construct best practices, guidelines and technical workflows to both clients and staff.
4. Training & Presentation – Confident in delivering engaging and informative training sessions and product demos.
5. Problem Solving – Analytical mindset with the ability to troubleshoot and resolve technical issues.
6. Team Collaboration – Works well with cross-functional teams and contributes to shared goals.
7. Adaptability – Comfortable working in dynamic environments and learning new technologies.

Qualifications & Requirements

Required:

1. Bachelor’s degree or higher in Geophysics, Geology, Geoscience, or a related field.
2. 7+ years of experience in a customer-facing role, preferably within the Oil & Gas industry.
3. Strong understanding of geoscience workflows and software applications.
4. Experience with GeoSoftware or similar geoscience software tools.
5. Extensive experience instructing training courses and technical support.
6. Extensive experience using one or more of the GeoSoftware family of products (Jason, HampsonRussell, PowerLog or InsightEarth)
7. Well versed with MS Office Products (Word, Excel, PowerPoint)
8. Understanding of licensing software and the usage of Windows / Linux
9. Fluency in English (written and spoken) is required. Proficiency in Arabic is considered an advantage.

Originally posted on Himalayas