About You

• Proven experience servicing VIP, VVIP, Executive, Media & Entertainment, or celebrity travellers.
• Advanced proficiency in both Sabre and Amadeus GDS systems.
• Fully competent in creating and managing reservations from start to finish, including air, hotel, rail, car rental, private jets and chauffeur bookings and meet and greet.
• Expert knowledge of ticketing, fare construction, exchanges, reissues, refunds, queues, and Phase 4 quality control processes.
• Able to step in and manage established VVIP accounts with minimal supervision, maintaining service continuity and client confidence from day one.
• Strong understanding of airline fare rules, ticketing requirements, and travel industry procedures.
• Experience proactively tracking flights and managing travel disruptions in a fast-paced, high-touch service environment.
• Excellent verbal and written communication skills in English.
• Strong organisational, problem-solving and customer service skills, with the ability to remain calm under pressure.
• Flexibility to work within a 24/7/365 service environment, including evenings, weekends, public holidays, and on-call support when required.

About BCD Media & Entertainment

We are the Media & Entertainment division of BCD Travel, one of the world’s largest and most admired travel management companies. Leading artists, sporting teams, labels, media, and production companies have trusted us with their travel for over 40 years. We handle anything from managing travel for TV & Film productions, making sure that the artists and their entourage arrive on the red carpet on time, to transporting a football team internationally to a cup final at a moment’s notice!

What we offer you

At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.

About us

BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCD’s leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2024, BCD achieved US$22.9 billion in sales. For more information, visit www.bcdtravel.com.

Get to know us by reading our blog and checking out our social media:

You’ll be offered

• Flexible working hours and work-from-home or remote opportunities
• Opportunities to grow your skillset and career
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at .

Originally posted on Himalayas