This role is responsible for consistent client delivery, timely communication, accurate documentation, and maintaining a professional, high-standard client experience within an appropriate scope of practice. This opportunity is intended for a professional who is actively seeking long-term alignment. We are prioritizing candidates who want to build lasting client relationships, grow within a developing company, and contribute meaningfully to the GRAV1TY community over time.

• Deliver client services aligned with GRAV1TY’s frameworks, service standards, and client experience expectations.
  
• Complete client intakes and assessments, establish goals, and develop individualized protocols that address all eight GRAV1TY pillars.
  
• Lead weekly check-ins for each client, review adherence patterns and data, and provide clear, actionable next steps that drive measurable progress.
  
• Maintain flexibility in delivery by adapting protocols and level of support based on the client’s needs, readiness, and capacity while upholding GRAV1TY standards and expectations.
  
• Guide clients through behavior change using identity-based principles, habit formation, and practical lifestyle interventions.
  
• Maintain a 24-hour response standard for client communications (within defined communication channels and business practices).
  
• Update all required client documentation within 24 hours of client communication and/or protocol adjustments.
  
• Support client access to calls by maintaining reasonable availability for client-scheduled sessions as capacity allows; client calls are highly encouraged as part of delivery and relationship-building.
  
• Demonstrate functional/root-cause literacy within scope of practice and communicate concepts in plain language; escalate as needed per GRAV1TY process when a concern falls outside scope.