Zoom is growing at an explosive pace by every measure - revenues, people, innovation, and customers. Led by Eric S. Yuan, the #1 ranked CEO on Glassdoor, our unique culture makes Zoom an awesome place to work. We are expanding teams across the organization. If you are motivated
by delivering happiness, come join us at Zoom!

As Zoom’s Sales Enablement team grows, we are looking for a Sales Enablement Manager who is responsible for creative problem solving for all of Zoom’s sellers in our Global Small Business Sales Segment. In Zoom’s competitive market, agile content creation is crucial to sellers abilities’ to win deals and quickly fill any gaps.

While you may have a strong history of success in enablement, we value a background in content and design to be successful in Zoom’s rapid, results-focused work environment. The right candidate will apply creative skills to solve sales problems alongside a team of talented Enablement and Operations professionals. You’ll work cross functionally and across multiple countries to help our Small Business segment achieve quarterly goals.

Responsibilities:

• Develop scalable enablement frameworks and ensure operational success in our Global Small Business Segment Identify actionable initiatives, programs and metrics to deliver localized (language-skill) content, process, and tools
• Enable and measure success of field readiness from lead generation to deal close
• Collaborate with SB sales leadership, marketing, product marketing, customer success, channel, people experience and other departments and key stakeholders
• Enable reps in SB Segment with sales and product knowledge to accelerate ramp and increase productivity
• Work across multiple countries and time zones to ensure success across a global segment
• Work closely with our Online and ECommerce team to ensure the SB team stays in lock step with new self-service process improvements in our Online buy flow, and how that may impact the SB sales reps.
• Deliver training and workshops through both on-demand, virtual and in person sessions
• Enforce sales methodologies and best practices in pipeline development through deal closing
• Focus on creating continuous learning for sales teams, conduct sales rep and manager assessments and provide coaching and guidance for improvement
• Create, deliver and measure results of curriculum development in SB Segment
• Partner with leadership as a strategic partners, identify and solve challenges in specific segments and across the sales org

Requirements:

• 5-7 years experience in sales enablement with a successful track record of training and developing world class sales teams