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About the role Thatch is rewiring how health benefits work. We build software that gives employees real control over how they use their benefits. We're looking
Thatch
About the role We’re looking for an Implementation Manager to lead our growing segment of mid-market employers through the transition to Thatch – from initial p
Thatch
📋 Description Set and execute a design strategy across product, website, brand, and marketing. Lead, develop, and grow a high-performing design team. Set a hig
📋 Description Build and run a sales reference program that connects the right customers with the right prospects Develop a strong bench of customer advocates a
📋 Description Outbound Prospecting: Identify and engage brokers and partners through strategic outreach Lead Qualification: Qualify leads and help support our
Thatch
📋 Description Own the queues. Whether it’s customer support or system queues, independently investigate and drive Develop product and platform expertise, worki
📋 Description Own and manage a high-volume queue of billing and collections tasks, resolving overdue invoices and Investigate and resolve billing discrepancies
📋 Description Own the payroll deduction reconciliation queue, reviewing new and updated deductions before each Trace reconciliation errors back to root cause a
📋 Description Lead and scale a rapidly growing support org, standing up new teams as the business demands Hire, coach, and grow a team of support specialists B
📋 Description Own end-to-end review of employer KYB/KYC cases — business verification and beneficial Build and maintain the runbooks and source-of-truth docume
Thatch
📋 Description Own full-cycle recruiting across the Operations organization— spanning entry-level through senior Flex to support recruiting for other functions
Thatch
📋 Description Own full-cycle recruiting across the GTM organization as your primary focus, spanning entry-level Flex to support recruiting for other functions
📋 Description Provide high quality frontline support to members via email and phone channels, responding to Meet designated SLAs and success metrics that defin
Thatch
📋 Description TEXT 🎯 Requirements TEXT
📋 Description Provide high quality frontline support to members via email and phone channels, responding to Meet designated SLAs and success metrics that defin
Thatch
📋 Description Own implementations from pre-sale planning through launch and post-implementation handoff Build and manage clear project plans, timelines, milest
Thatch
About the role Healthcare in America is notoriously complex, opaque, and outdated. We’ve been conditioned to have low expectations for the user experience in he
About the role Thatch is building our customer advocacy function from the ground up — which means there's no playbook to inherit and no ceiling on what it becom
About the role As a Sales Development Representative (SDR) you will play an important role on Sales team by being the initial point of contact connecting with e
Thatch
About the role Healthcare is broken, and at Thatch , we're building the system people actually want to use. As Recruiter, you'll be a key part of the team drivi
About the role Thatch is rewiring how health benefits work. We build software that gives employees real control over how they use their benefits. We’re looking
Thatch
About the role Thatch is rewiring how health benefits work. We build software that gives employees real control over how they use their benefits. We're looking
About the role We’re hiring a Regional Director, Mid-Market East to build, lead, and scale a team of Account Executives across the East Coast Region. This leade
Thatch
About the role We’re looking for an exceptional leader to build and lead Thatch for Platforms across product and go-to-market. You’ll set the long-term strategy
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